Operations Assistant - Scheduling

Operations assistants work with operations managers and other personnel to help keep businesses running smoothly.

Responsibilities

• Maintaining the efficiency of the processing of orders in a timely fashion. Meeting the in-hands dates of clients based on company standards and print shop abilities.
• Add on orders
• Alphabroder Addon orders
• Processing of Returns
• Make good investigation and processing
• Processing Alphabroder orders

Expected Outcomes

• Timely order processing and productivity
• Getting orders out on time
• Increased efficiency of the return process
• Increased accuracy of accountability and increased awareness among separate departments for makegoods.

Measuring Performance

• Reporting that monitors the efficiency of getting orders out on time based on when the client confirms artwork. - Ensure addons are properly scheduled.
• Analytically monitor returns entered month to month - Approval of Returns
• Analytically monitored makegoods from month to month and quarterly per department - Approval of Makegood Orders placed.